Privacy Policy

Sword & Shield respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We collect only what we need to run our free studies, send you the content you ask for, and keep the community safe.

By using the Site and providing your information, you consent to the practices described here.

Information you provide: your name, email address, phone number (only if you opt in to texts), and any message you send through the contact form or live chat.

Information collected automatically: basic device and usage data such as browser type, pages visited, and approximate location (region level) gathered through cookies and similar technologies.

We do not collect sensitive personal data (such as health, financial, or government identifiers) unless you voluntarily include it in a message to us.

To deliver the Services you request — newsletter study notes, SMS reminders, live-stream links, and responses to your questions.

To improve our studies, understand what content resonates, and keep the Site working and secure.

To send marketing and community communications you have opted in to, such as event invitations and new study announcements.

If you provide your mobile number and opt in, you consent to receive SMS text messages from Sword & Shield. These may include recurring messages such as weekly study reminders and gathering notices, as well as occasional non-recurring updates.

By opting in, you confirm you are at least 16 years of age (or have parental consent) and are the subscriber or authorized user of the device.

Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP. Carriers are not liable for delayed or undelivered messages.

We do not sell your mobile number. Phone numbers are used only to deliver the text content you requested and are not shared with third parties for their marketing.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When you subscribe to the newsletter or check a marketing consent box, you agree to receive promotional emails from Sword & Shield.

Every marketing email includes a one-click unsubscribe link. You may also unsubscribe by contacting us at hello@theswordshield.com. We honor opt-out requests promptly, typically within 10 business days.

Transactional messages (such as a direct reply to your contact-form question) are not marketing and may still be sent after you unsubscribe from promotional content.

We use cookies and similar technologies to remember your preferences, measure traffic, and keep the Site functioning. You can control or disable cookies in your browser settings; some features may not work properly if cookies are disabled.

We do not sell your personal information. We share data only with trusted service providers who help us operate — such as email and SMS delivery platforms and analytics tools — under contracts that require them to protect your information and use it only for our purposes. This service-provider sharing excludes SMS opt-in data and consent; text messaging originator opt-in data and consent are not shared with any third parties.

We may disclose information when required by law or to protect the rights, safety, or property of Sword & Shield, our community, or others.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We keep your information only as long as needed to provide the Services and comply with legal obligations. You can request deletion of your data at any time (see Your rights below).

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise any of these rights — including unsubscribing from SMS or email — contact us at hello@theswordshield.com.

We will respond to verified requests within a reasonable timeframe, generally within 30 days.

The Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised “last updated” date. Material changes will be noted in our newsletter where practical.

Questions about your privacy or this policy? Email hello@theswordshield.com or use our Contact page. You can also reach us by mail at 814 Dover Road, West Memphis, AR 72301.